Privacy Policy | Island H2O Live!

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Privacy Policy

We Take Your Privacy Seriously

We at Island H2O Live! know you care about how your information is used and shared, and we take your privacy seriously.

 

This privacy policy may change from time to time in our sole and absolute discretion, but it governs how we will use the data and information that we collect from you in your interactions with us consistent with this policy as it may be from time to time. Your use of this site (IslandH2Olive.com) ("Site") is also governed by the terms and conditions found here.

 

The water park ("Park") is owned by Horizon Waterpark, LLC ("Horizon") and managed by Innovative Attraction Management LLC ("Management") (Horizon and Management are "Us" or "We" or "Company"). This policy as it may be from time to time is binding on you and Us.

What information does Island H2O Live collect?

 
Information You Provide to Us:

Obviously, we collect the information that you provide to us. This includes by signing up for our mailing list, by sending us a message, by providing other information to us and so on.

Information We Automatically Collect:

When you access our website, we collect technical information, such as your IP address, referring website, pages visited, timing of page views and the like.

How we use the information we collect? 
  • To analyze customers’ use of the website and to perform trend monitoring, marketing and advertising.

  • For purposes made clear to you at the time you submit your information – for example, to provide you with requested information.

  • We may also use the information to communicate with you, market to you and send promotional materials; however, you will be able to opt-out of such marketing and promotional communications via a link which is usually at the bottom of such communications.

  • To administer and improve the website and for internal operations, including troubleshooting, data analysis, testing, statistical analysis, and similar purposes.

  • Process and complete transactions, and send related information, including transaction confirmations.

  • Manage use of the website, respond to inquiries and comments, and provide customer service and support.

  • Investigate and prevent fraudulent activities, unauthorized access to the Services, and other illegal activities.

  • For any other purposes about which we notify customers and users.

  • We may use your information to enforce or apply our agreements with you or to be compliant with our agreements with others.

  • We may use your information to protect rights, property and ensure safety.

 
How do we share and disclose information to third parties?
  • We do not currently rent or sell your personal information to anyone, but reserve the right to do so in the future (but not your financial information).

  • We may disclose your information to our vendors, consultants and service providers; however, such do not have the right to use the information except in providing service to us.

  • We may choose to buy or sell assets, and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions.

  • If Horizon (or its assets) are acquired, or if Horizon goes out of business, enters bankruptcy, or goes through some other change of control, your information could be one of the assets transferred to or acquired by a third party.

  • We may also share your personal information in response to requests by governmental authorities and law enforcement.

 

Is my information secure?

We use technical, organizational and administrative security measures to protect all information we hold in our records from loss, misuse, and unauthorized access, disclosure, alteration and destruction. Unfortunately, no one can guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information.

 

To the extent you have an account, your account is protected by a password for your privacy and security. You must safeguard your password and computer/device, including by signing off when your account is not in use by you. Note that this website does not currently support creation and use of an account directly, but may do so in the future and/or may through a third-party website related to this site, e.g. the commerce/billing function.

 

Our use of cookies

The Site installs “cookies” on your computer via your web browser when you use the Site. These are sometimes called “first party cookies”. These first party cookies may persist even after you leave the Site. Similarly, some cookies are installed by other websites when you visit them and these are sometimes called “third party” cookies, and we may use those cookies too.

 

We use first party cookies, among other things, to:

  • Assist you in navigation;

  • Assist in login and your ability to provide feedback;

  • Analyze your use of our website; and,

  • Assist with our promotional and marketing efforts to you.

 

We may use third party cookies, among other things, to:

  • Market to you based on your visiting other websites; and,

  • Learn of your affinity for other websites, products and services.

With respect to cookies, you may set your web browser to block some or all cookies as well as to delete cookies. Blocking or deleting necessary cookies—as compared to marketing cookies—may adversely affect the operation of the Site. Blocking or deleting marketing cookies may result in advertising being less specific to you.

 

Similarly, we do use Google Analytics, which may also use cookies. For an explanation of Google Analytics and what it does, you may enter “google analytics explanation” at Google.com or at YouTube.Com. We reserve the right to discontinue the use of Google Analytics, and/or to use a different analytics package.

Information Submitted by Children

We do not knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, please do not attempt to register with this website or send us any personal information. If we learn that we have collected personal information from persons under 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us personal information, please contact us at: info@islandh2olive.com

Linked Websites

For your convenience, hyperlinks may be posted on the Websites that link to other websites (the “Linked Sites”). We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of any Linked Sites or of any other companies. Linked Sites may collect information in addition to that which we collect on the Site. We do not endorse any of these Linked Sites, the services or products described or offered on such Linked Sites, or any of the content contained on the Linked Sites. We encourage you to seek out and read the privacy policy of each Linked Site that you visit to understand how the information that is collected about you is used and protected.
 

We usually use a vendor to handle the purchase of tickets/financial transactions so that we do not directly have access to or possess your financial information. Similarly, we do not currently directly handle web-posted questions or “ask us”-type questions. Rather, these are routed to us via a separate web platform. Your use of these websites, which look like part of our website but are actually not, are subject to those services’ terms of service/use and privacy policies.

Use of video/audio and image booths/stations

Stationed throughout the park are booths/stations that record video, images and, at times, audio. The use of these booths/stations is governed by this specific policy.

Your Privacy Rights

 
What choices do I have?

You can always choose not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features. You may also choose in your browser settings, as discussed above, to control cookies.

International visitors

  1. By using the site you are advised and understand that this site is owned and operated by an American company.

  2. By using this site you are advised and understand that you are voluntarily transferring data/information into the United States and you agree that United States law will apply to any such data and/or information that you transfer.

  3. Further, by using this site you agree that any dispute arising regarding your use of the site and the data/information provided, will be resolved in an American court located in Florida, United States of America, with the federal law and the law of Florida applied without application of Florida’s choice of law rules. You further agree voluntarily to dismiss and/or end any suit brought regarding the Site or your information that is not lodged in the Ninth Judicial Circuit of Florida with respect to state court, or the Middle District of Florida, Orlando Division with respect to federal court. 

  4. You are likewise advised that American law does not afford the same level of protection and/or rights regarding your data/information as may exist in other countries.

  5. See below section regarding governing law, waiver of class action and waiver of jury trial.

Options regarding information about you

In using the website, as an accommodation, we agree to the below:

  1. You may contact us using the contact information provided below in order to:

    • Ruest that we delete the information we possess about you, i.e. “request to be forgotten”. Our ability to delete the information we possess about you may be limited by technical and/or legal requirements/rights such that we will try to honor such a request, but will not guarantee that we can or will.

    • Request, similarly, that we stop using the information we have about you in a particular way, i.e. to stop and/or not process personal information (data). Again, we will not always be able to accommodate this request due to technical and/or legal requirements/rights.

    • Request that we provide a copy of the information that we possess about you, at your reasonable expense.

    • Request that we correct the information that we have about you.

    • Request that we add to the information that we have about you.

  2. Note that you may be able to add to, delete and/or change the foregoing information by accessing an account page (which we do not currently have); however, your use of third-party sites that are associated with this website may permit you to create an account that may include this functionality.

    • Please note too that we are not usually able to provide any of the foregoing services regarding information you submitted to third-party websites related to our website and/or services.

 

Please also note that we may ask that you reasonably prove your identity before taking any action with respect to your information.

Privacy policy changes

We routinely improve the site and its services, so we may need to change this privacy policy from time to time. You are responsible for periodically reviewing this privacy policy for updates and which will be binding on you.

Governing law, waiver of class action and waiver of jury trial

Horizon, which is the owner of the site and the Park, is a company established under American law and its primary business is in the United States. Management is likewise an American company with its primary business located in the United States. We expect and intend any interactions with this website and us to be governed by American law and in particular the law of Florida without application of Florida’s choice of law rules. By using the website, you agree that the law of Florida applies to such use as if you were actually using the site while physically present in Florida, even if you are not physically present in Florida or even the United States. Likewise you voluntarily agree to discontinue any suit that may, is or could be brought in another jurisdiction than Florida, if such suit arises from or relates to this site or the park, i.e. the suit will be exclusively decided in and by the Ninth Judicial Circuit of Florida for state court or the United States District Court, Middle District of Florida, Orlando Division if federal court.

 

By using the site and its services, including by buying tickets and supplying information to us, you agree to and waive the right to participate in and/or receive relief as part of a class action or representative action. Such class and representative waiver also includes without limitation, any arising from data breach, privacy claims, similar claims and the like. FURTHER, YOU AGREE TO WAIVE YOUR RIGHT TO A JURY TRIAL AND CONSENT INSTEAD TO RESOLUTION SOLELY AND EXCLUSIVELY VIA BENCH TRIAL.

 

The Terms and Conditions (found here) are incorporated herein by reference as a material part of this Privacy Policy, and such includes, without exclusion, its Liability Disclaimer and Limitation of Liability.

What if I have questions about this policy?

For questions regarding this policy, please send a detailed email to: info@islandh2olive.com.